March 28, 2024

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No outside food: Diner shocked by $50 fee for bringing cake to birthday dinner at Fort Canning Park restaurant, Singapore News

What was supposed to be a birthday celebration turned sour for a group of close friends when they confirmed up at a restaurant for their supper reservation, only to be knowledgeable that there would be a $50 cost for bringing a cake from exterior.

Stomp contributor Roy stated he and his pals manufactured a reservation for five individuals at Le Jardin, a French cafe situated at Fork Canning Park, on Monday (June 14) at 7.30pm.

They also brought together a cake acquired from in other places to mark the exclusive event.

The team was dismayed when informed by the cafe that outside food was not authorized and that there would be a $50 cost if they wished to take in the cake on its premises.

Roy recounted: “Le Jardin did not enable a cake to be introduced in by us for a birthday celebration. They claimed that no outdoors food items was permitted and quite a few restaurants in Singapore are like that as very well.

“Immediately after some dialogue, they knowledgeable us that they could allow us to take in the cake in the restaurant but a $50 demand would be additional as they viewed as this an celebration.

“Following dialogue by their team, they lessened the charge to $20 as they mentioned our cake was small.”

Let down, the group made a decision not to patronise Le Jardin in the finish and went to one more nearby restaurant in Clarke Quay in its place.

Roy also emphasised that he understood the restaurant’s insurance policies, but questioned why diners had been not knowledgeable in progress about the extra cost.

He told Stomp: “We respect the restaurant’s principles. Nevertheless, though we were earning the reservation, we experienced educated the staff members that it was a birthday celebration.

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“They known as us two times to affirm the reservation, and equally periods they were being educated that it was a birthday celebration, but no person informed us that we could not convey a cake.

“Who wouldn’t convey a cake for a birthday celebration? And why charge an excess $50 boasting that we are in this article for an function?

“I hope Le Jardin’s administration reviews their rules and regulations. Their personnel also mentioned lots of restaurants in Singapore are like this but we beg to differ.

“Just mainly because of a birthday cake which did not price you a single cent, the cafe lost a revenue of possibly $300 from a team of 5. Great luck in surviving as a result of these tricky instances.”

Le Jardin did not respond to Stomp’s queries by press time.

Even so, it replied to a a person-star assessment on Google about the make a difference.

In its reply, Le Jardin explained that the further cost was to make it possible for buyers to enjoy its in-home bakery’s choices.

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It also clarified that the group experienced ordered an earl gray lavender cake from the cafe underneath their reservation, incorporating: “Le Jardin has a ‘do not say no’ provider DNA the remedy proposed to you was to purchase the earl grey lavender cake you reserved, and we will allow you to delight in your have a single with no address charges, but it was rejected by you.

“Even so, we are sorry to hear your practical experience and would like to welcome you back with a cake from our individual bakery crew. Have a good day.”

In 2018, food blogger Dr Leslie Tay aka ieatishootipost expressed his shock at remaining billed $15 to slash a birthday at a pizza cafe.

Dr Tay wrote in a Facebook article: In the conclusion, we took the cake residence to lower, for the reason that the birthday girl just did not truly feel it is well worth $15 to minimize a 600g cake. It did burst the bubble on an normally joyous event.

“I hope other dining places can see the advertising and marketing prospect in this and go the other course and signal that they welcome birthday parties by even providing a totally free cake!

“Following all, is not a restaurant’s genuine mission to build a good eating expertise for the customer?”